Frequently Asked Questions
Q. How much can I expect to spend for my session?
A. Each session has its own minimum price. A sitting fee is due for most of our sessions. This fee includes the time of your session, your online proofs (if applicable), your proof session and processing and retouching for each ordered print. Unless there is a sale or special event, all sitting fees are set as listed on our session prices list. Arriving late for your appointment, not using all of your appointment time, or altering your session in any way does not decrease the price of the session. Session fees are to be paid at the time of booking to reserve your time, and become non-refundable 24 hours before session start time.
Most of our sessions also have a minimum order amount. This is the amount you are required to spend on your first order. This minimum amount ensures that we meet the minimum requirement set by our printing labs to order photos. Once your minimum order has been met, there is no minimum on additional orders. Our online proofing session will require you to purchase your minimum before you are allowed to check out. You can find the minimum order amount for each session under the session price tab in booking a session.
Most of our sessions also have a minimum order amount. This is the amount you are required to spend on your first order. This minimum amount ensures that we meet the minimum requirement set by our printing labs to order photos. Once your minimum order has been met, there is no minimum on additional orders. Our online proofing session will require you to purchase your minimum before you are allowed to check out. You can find the minimum order amount for each session under the session price tab in booking a session.
Q. I want to print my own photos. Can I just get the digital files?
A. We completely understand that in this digital age, everyone carries their photos around on their phone, or on their social media, or even on their hard drive on a computer. For that reason, we do sell digital files. However, we are a portrait photography studio, not a digital file studio, therefore our mission is to provide clients with beautiful portraits and images that will be hung on a wall, or even displayed on your end table. When we print the photos, we can ensure that the quality of the image and the product are up to our standards. Digital files from our studio are available as an add-on, with a minimum product purchase of $250.00 (with the exception of business portraits and special events).
Prices and minimum amounts for purchasing digital files are set by our studio after much consideration, and will not be negotiated. If you are looking to purchase only digital files, or to receive digital files included with the price of your sitting fee, then unfortunately, we are probably not the right fit for you.
Digital files are also only printable up to 8x10. Any sizes larger than that must be purchased from our studio. Your files will be accompanied by a print release that will list this as a limitation.
Prices and minimum amounts for purchasing digital files are set by our studio after much consideration, and will not be negotiated. If you are looking to purchase only digital files, or to receive digital files included with the price of your sitting fee, then unfortunately, we are probably not the right fit for you.
Digital files are also only printable up to 8x10. Any sizes larger than that must be purchased from our studio. Your files will be accompanied by a print release that will list this as a limitation.
Q. Can I save money on my sitting fee, prints, or digital files if I do my own retouching?
A. All photographs, digital negatives, printed products, or finished digital files are owned by copyright by A Moment In Time Photography. Although we will take into consideration special requests for retouching, we do not release any product or file from our studio without proper editing that is consistent with our brand. This includes crop, lighting, digital retouching, etc. Clients may request a different crop or colorization for their individual purchase upon ordering.
We also retain the right, through creative license, to decide which images will be shown to clients during their proofing sessions, or during file delivery after weddings. Images may be omitted due to various factors, including but not limited to, poor lighting, malfunctioning equipment, corrupted file, poor focus, closed eyes, duplication, etc. These images are deleted immediately to save space on our servers. Please trust that we include every image we believe is suitable for your session. This may mean we include images that are not photographically perfect, but our client may love due to expression, pose, or other reason.
We also retain the right, through creative license, to decide which images will be shown to clients during their proofing sessions, or during file delivery after weddings. Images may be omitted due to various factors, including but not limited to, poor lighting, malfunctioning equipment, corrupted file, poor focus, closed eyes, duplication, etc. These images are deleted immediately to save space on our servers. Please trust that we include every image we believe is suitable for your session. This may mean we include images that are not photographically perfect, but our client may love due to expression, pose, or other reason.
Q. I loved my photos from my session! Can I scan them to make thank you cards, Christmas cards, invitations, etc?
A. While imitation is the sincerest form of flattery, unfortunately, copyright infringement is not. All images produced by any photographer or artist automatically becomes the property of the photographer or artist at the time of creation. And while a client may purchase an image, that client has purchased only that print, not the right to copy or reproduce the print in any way. If you have met our minimum order requirements for purchasing digital files, we are absolutely okay with using the legally purchased digital file to create invitations or other products under 8x10 in size.
Please keep in mind though, that we also offer custom thank you cards, holiday cards, invitations, and even some novelty products. Clients purchasing these products with photos from their session with A Moment In Time Photography will receive free custom design work, or you can purchase from some of our pre-designed templates.
We have also found in the past, because you are saving on shipping costs, our prices are often comparative, or even cheaper than some of the bigger online retailers offering these services. Please ask about our products, many of our designs are available in various sizes and styles!
Please keep in mind though, that we also offer custom thank you cards, holiday cards, invitations, and even some novelty products. Clients purchasing these products with photos from their session with A Moment In Time Photography will receive free custom design work, or you can purchase from some of our pre-designed templates.
We have also found in the past, because you are saving on shipping costs, our prices are often comparative, or even cheaper than some of the bigger online retailers offering these services. Please ask about our products, many of our designs are available in various sizes and styles!